Complaints Book
Online complaint form
In accordance with the Consumer Protection and Defense Code of Peru (Ley N.° 29571), we make our online Complaints Book (Libro de Reclamaciones) available to you.
G Cargo S.A.C.
Av. Faustino Sánchez Carrión 615, Of. 310, Jesús María, Lima, Perú
Date: 10/03/2026
Filing a claim does not prevent you from using other means of dispute resolution, nor is it a prerequisite for filing a complaint with INDECOPI (Peru's consumer protection authority). The provider must respond to the claim or complaint within a period of no more than fifteen (15) business days.